ALBSTADT, Germany — April 15, 2019 — The experts are agreed that every company, regardless of its size, must deal with the subject of digitization and find its own approach to it. Mayer & Cie. sees in smart solutions an opportunity to continue to be a step ahead of the competition. The circular knitting machine manufacturer is tackling the resulting tasks successively and with clear priorities. Its customers are to benefit first and foremost. That is why Mayer & Cie. is working on collecting and bundling machine- and quality-relevant process data. At the same time a continuous data flow must be ensured across all interfaces. Initial measures are already being implemented.

“There is no such thing as digitization per se”

Sebastian Mayer, a member of the Mayer & Cie. management, is in charge of corporate development at the circular knitting machine company. Digitization is an important part of his remit, but Mayer is reluctant to leave it at that. “There is no such thing as digitization per se,” he said. “There are different areas in which it can be of relevance for us as an engineering company. They include, for example, digitization of production and the value chain, better known as Industry 4.0, digitization of the organization and of collaboration, and digitization of the product itself. Each angle has different challenges and benefits. Within this framework every company must decide for itself what makes sense and when.”

A key concern at Mayer & Cie. is to take a closer look at existing processes and see how they can be mapped more efficiently and at less expense. There is nothing new about this approach as such. Regularly undertaking a critical appraisal and improving existing processes has always been firmly embedded in Mayer & Cie.’s DNA. “We would otherwise not be where we are today,” Mayer said.

Digitization at a circular knitting machine company: specific and yet like everywhere else

Until now, Mayer & Cie. feels, the need for digitization in manufacturing has not been as urgent as in other industries, especially the media. But that is no reason to take it easy, says Sebastian Mayer. Technical and mechanical leads are not infinite. He sees in digitization the potential to continue to set Mayer & Cie. apart from the competition.

Mayer & Cie. has already taken the first step: identifying approaches that are meaningful and relevant for the company. They consist mainly of ensuring data quality and continuity on the basis of sustainable future-oriented technologies. Specifically that means, for example, systematically collecting circular knitting machine data. With which machine parameters is which quality of knitwear produced? What are the differences if a machine is running one revolution faster or slower per minute or if the yarn is a little finer or a slightly different fibre mixture?

Data continuity and the seamless automated flow of collected data to its destination without perceptible interruptions play a special role. “The classic example of discontinuity is the Excel spreadsheet that one employee feeds with data he has collected from an existing database in order to send it to a colleague who then inputs it by hand into another system,” Mayer said, describing a practice that is far from uncommon.

There is also a very much Mayer-specific component where data continuity is concerned. The company can pride itself on a high level of employee loyalty; 40 years with the firm is not unusual. So there is an enormous amount of “head knowledge” around. “Think of employees who started at the firm as fitters over 30 years ago and are now performing management tasks,” Mayer added. “They are walking encyclopaedias of machine and customer knowledge. This valuable knowledge ought to be readily accessible for all employees.” This approach makes all the more sense because the digitization endeavours at Mayer & Cie. aim mainly to benefit one group: the customers. They are to benefit from a better overall customer experience and from even more specific advice.

Digital specifics: measures and challenges

Mayer & Cie. has laid the technical groundwork for change by introducing a new ERP system. It is the indispensable basis for all other services that the company would like to provide. Sebastian Mayer describes it as the company’s “digital spinal cord,” the central hub for all data and information flows.

Mayer & Cie.’s next target is specific measures to improve customer satisfaction. They include ways to provide remote technical support, better known as Remote Services. Knitting machines from Mayer & Cie. are all over the world. Even though the circular knitting machine manufacturer has about 80 agencies around the world it can take days for the nearest service engineer to call on the customer. That is too long and is often not necessary. “We are working inter alia on solutions that involve Mixed-Reality glasses,” Mayer explained. “They enable us to see what the customer sees without the need for protracted explanations. Everyone who has ever described a technical problem over the telephone knows just how arduous that can be.” Using these glasses, customers can be shown remotely how to carry out regular maintenance work and even simple repairs. A Web shop from which customers can order consumables and spare parts irrespective of opening hours or language barriers is also about to be launched.

In future, all these measures will lead to a comprehensive customer portal where customers can access centrally anything they need to know about their machines and communicate with Mayer & Cie. or its representatives. Maintenance might also be managed via this portal, with predictive maintenance as the keyword. “We see a great deal of potential.” Sebastian Mayer said, “and have every intention of putting it to use, albeit with moderation and targets.”

Posted April 15, 2019

Source: Mayer & Cie. GmbH & Co. KG

ALEXANDRIA, Va. — April 12, 2019 — Canadian Linen and Uniform Services’ Calgary, Alberta plant has recently the Hygienically Clean Food Safety certification, reflecting its commitment to best management practices (BMPs) in laundering as verified by on-site inspection and its capability to produce hygienically clean textiles as quantified by ongoing microbial testing. Canadian Linen and Uniform Services is a wholly-owned subsidiary of Aramark Corp., and the Alberta location joins these Canadian locations that have previously earned the Hygienically Clean Food Safety certification:

• Alberta: Edmonton and Lethbridge;
• British Columbia: Victoria and Vancouver/Burnaby;
• Manitoba: Winnipeg;
• Nova Scotia: Halifax;
• Ontario: Etobicoke, London, North York and Ottawa;
• Quebec: Quebec City; and
• Saskatchewan: Regina and Saskatoon.

The certification confirms the laundry’s dedication to compliance and processing garments and linens using BMPs as described in its quality assurance documentation, the focal point for inspectors’ evaluation of critical control points (CCPs) that minimize risk. The independent, third-party inspection must confirm essential evidence that:

• Employees are properly trained and protected;
• Managers understand legal requirements;
• OSHA-compliant; and
• Physical plant operates effectively.

In addition, each facility must pass three rounds of outcome-based microbial testing, indicating that their processes are producing Hygienically Clean garments and other reusable textiles with diminished presence of harmful bacteria. To maintain their certification, laundry plants must pass quarterly testing to ensure that as laundry conditions change, such as water quality, textile fabric composition and wash chemistry, laundered product quality is consistently maintained.

This process eliminates subjectivity by focusing on outcomes and results that verify textiles cleaned in these facilities meet appropriate hygienically clean standards and BMPs for animal processing, dairies, fruit/vegetable, bakeries, grain and other food and beverage industry segments.

Hazard Analysis and Critical Control Points (HACCP) practices are examined in the Hygienically Clean Food Safety inspection process, evaluating the plant’s techniques for:

• Conducting hazard analysis;
• Determining CCPs, monitoring their control, correcting them if not under control;
• Validating and verifying HACCP system effectiveness; and
• Documenting and record-keeping to show ongoing conformance.

On-site inspections also evaluate practices relevant to handling and processing textile products used in food manufacturing/processing establishments for adherence to U.S. Food and Drug Administration (FDA) and Centers for Disease Control and Prevention (CDC) directives. Introduced in 2014, Hygienically Clean Food Safety brought to North America the international cleanliness standards for laundering garments and other textile products for food manufacturing used worldwide by the Certification Association for Professional Textile Services and the European Committee for Standardization.

The company’s Canadian Linen and Uniform Service facility in Lethbridge, Alberta, is also Hygienically Clean Healthcare-certified.

For information on Hygienically Clean and other TRSA certification programs, contact Angela D. Freeman, manager, certification programs.

Posted April 12, 2019

Source: TRSA