Brendon Babenzien Named Creative Director of J.Crew Men’s

NEW YORK CITY — May 17, 2021 — J.Crew Group is pleased to announce the appointment of Brendon Babenzien, co-founder of Noah and former Design Director at Supreme, as creative director of J.Crew Men’s. Babenzien will work alongside J.Crew Group CEO Libby Wadle to redefine the iconic brand, merging the vitality and creativity of today’s style subcultures with an innovative appreciation of classic menswear.

Babenzien will lead J.Crew Men’s design, instilling the brand with the free-thinking point of view and visionary focus on responsible business models that have earned him critical acclaim throughout his impressive career. Babenzien’s vision as Design Director at Supreme elevated a niche skate wear brand to the global stage, while his founding of Noah earned him further international renown for building a brand with a high standard of quality menswear while challenging the status quo by seeking to further positive change within the industry. As Creative Director of J.Crew Men’s, Babenzien will for the first time turn his focus towards the evolution and reimagination of a true American classic.

“J.Crew has always been a part of my life — quietly, subtly in the background, slowly becoming the platform from which to build my personal style. I’m excited to join the team and build a positive future that meets the interests of the thoughtful consumers that exist today, satisfying not just their sophisticated taste level but their demands for responsible business practices,” Babenzien said. “J.Crew is in the unique position to help men achieve the confidence we all seek both stylistically and as consumers. I look forward to working with Libby and the rest of the J.Crew family to achieve these goals.”

“Brendon is a singular talent in the fashion world. He’s a true storyteller, and it’s that depth of vision and creativity that have led to his proven ability to build beloved brands that customers obsess over. His unique point of view, willingness to take risks and insider status will be invaluable to J.Crew’s commitment to step outside ourselves and disrupt our brand and the industry in a progressive way,” said Wadle. “Brendon has always had an innate ability to pursue meaningful creative with integrity and is obsessively engaged with what is happening in the industry. His authentic connection to the brand serves as a perfect foundation upon which to drive the future of J.Crew Men’s, and I couldn’t be more thrilled to welcome him to the team.”

Babenzien will begin his work with J.Crew Men’s effective immediately, reporting directly to Wadle. His first full collection for the brand is scheduled to debut in the second half of 2022.

Posted May 17, 2021

Source: J.Crew

Allseating Reveals Switzerland-Inspired Textile Collection By Emanuela Frattini Magnusson

TORONTO — May 13, 2021 — Allseating is pleased to announce today the launch of Engadin, a proprietary textile collection designed by Milan, Italy-born architect and designer, and President of EFM Design, Emanuela Frattini Magnusson. Engadin features three patterns; Dots, Grid and Bauhaus, which are all based on geometric shapes, a linear grid, a loose dot pattern and rectilinear color fields.

Engadin received its namesake from Frattini Magnusson’s explorations through the long high Alpine valley region in the eastern Swiss Alps, as she derives a majority of her design inspiration from her travels. The colorways capture a dynamic mix of greys, greens and aquas, yellow and red, which are reminiscent of summers Frattini Magnusson spent in Sils Maria in the Engadin. The granite of the mountains, the blue and green of the lakes, the yellow of the larch trees in the fall, and the red that shows up everywhere in Swiss signage, brought the entire collection together.

“It has been an honor working in tandem with Allseating on this collaboration,” says Frattini Magnusson. “It was an adventure getting to relive my travels while brainstorming with their team from an aesthetic perspective for Engadin — I really wanted to create patterns that would be complementary, yet distinctive for the brand’s products.”

The three patterns, Dots, Grid and Bauhaus, are different in nature and scale, and can stand on their own or coexist. The same approach is true for the respective colorways, as it was Frattini Magnusson’s goal to obtain a balance between an expected foundation of neutrals and a fresh clarity of harmonious colors. Each pattern has different “color balances,” which means that applying the same colorway to the three types of patterns results in three very different outcomes — however, there is a common thread that pulls them all together. The Dots pattern is more playful, freehand, and softens the rigor of the other two, whereas Bauhaus, depending on which colorway is chosen, can be very decorative and bold. Grid, in the same colorway, is more subtle and offers a balance.

The line’s durability (medical grade vinyl), antimicrobial properties (which maintains a soft touch), and competitive price point are standout features for Engadin compared to other proprietary textile collections on the contract market. As these were the guiding principles that delineated the boundaries for the product development process. For additional information please visit www.allseating.com or contact your local Allseating representative.

Posted May 17, 2021

Source: ALLSEATING

Chemical Insights, An Institute Of Underwriters Laboratories, Releases Toolkit To Help Interior Designers Specifying Furniture To Reduce Flame Retardant Exposure

ATLANTA— April 28, 2021 — Today, Chemical Insights, an Institute of Underwriters Laboratories, in conjunction with the Sustainable Furnishings Council, released a toolkit designed to help interior designers specify and select residential upholstered furniture that reduces exposure to flame retardant chemicals. The toolkit, based on the recently released UL 118F Guidance Document, is a set of actionable guidelines that follows years of Chemical Insights’ research into human exposure to flame retardant chemicals as well as processes for reducing furniture flammability and residential fire hazards.

As a result of the greater use of man-made materials and open-floor plans, residential fires in the U.S. burn faster than ever. According to Underwriters Laboratories’ research, residents, who once had 17 minutes to evacuate burning homes 30 years ago, now only have three minutes to get to safety.

Residential upholstered furniture contributes to the intensity of these fires, leading to the addition of flame retardant chemicals in furniture. However, many flame retardants used in residential upholstered furniture have been found by researchers to be carcinogenic or associated with adverse human developmental effects like thyroid disruption, delayed mental and physical development, obesity, advanced puberty, reduced fertility and decreased lung function.

Chemical Insights’ new toolkit covers the role of residential upholstered furniture in fires, health concerns with flame retardants, risk assessment procedures, understanding flammability standards, and the benefits of using a fire barrier, a protective layer designed to prevent or delay ignition of cushioning material. “The use of a fire barrier in furniture simultaneously eliminates the need for flame retardants while providing greater flammability protection for furniture,” noted Dr. Marilyn Black, VP and Senior Technical Advisor with Chemical Insights.

To develop the toolkit, Chemical Insights led research, discussions, and reviews in collaboration with an expert volunteer group, known as the Furniture Flammability and Human Health Taskforce, consisting of public health advocates, environmentalists, designers, fire experts, chemical and furniture material suppliers, and chemical exposure experts. The taskforce helped outline actionable steps that can be used to design and specify residential upholstered furniture with both reduced chemical exposure risks and flammability hazards.

“We are prioritizing furniture flammability education and awareness among interior designers, as they play a key role in specifying and choosing residential upholstered furniture for consumers,” said Dr. Black. “Through a greater understanding of fire and chemical safety considerations involving residential upholstered furniture, interior designers can address their clients’ sustainability, health, safety and welfare goals when designing a space and help protect indoor environments, and consumers, long-term.”

Chemical Insights remains dedicated to researching and informing the public about the presence and effects of residential fires and the use of flame retardants in upholstered furniture and other consumer products.

Posted May 17, 2021

Source: Chemical Insights

Three Top Designers Showcase Their Outdoor Visions Using Sattler Outdura Fabrics

HUDSON, N.C.— May 12, 2021 — Top designers, Vicky Serany from Southern Studio Interior Design in North Carolina, Lisa Kahn from Lisa Kahn Designs in Florida and Jeanne Chung from Cozy Stylish Chic in California are sharing the imaginative ways that they use Outdura fabrics to brighten up their projects. Their visions boards will be on display in the High Point Sattler Outdura showroom, Market Square #505, during the Showtime Market, May 16-18.

“We enjoy having designers use Outdura performance fabrics and would like to thank these very talented leaders for sharing their creative visions with us,” commented Uli Tombuelt, Sattler/Outdura CEO and director of sales casual furniture division. “It was interesting to see how designers from three distinctly different areas of the country uniquely applied our fabrics to their lifestyle projects. We believe the design boards will serve as be an inspiration to others, giving manufacturers, retailers and our designer clients a fresh sense of how Outdura fabrics can be creatively employed.”

Vicky Serany, owner of Southern Studio Interior Design in Cary, N.C., designed her board with the help of Annie Gray Holt, a junior designer at Southern Studio, around the outdoor theme “Sand and Sea.” They chose this idea because it coincides with many of the coastal projects that they work on. According to Serany, “We used the timeless classic “Sand and Sea” color scheme of blues from the sea and neutrals from the sand but gave it a fresh perspective with unique accessories and furnishings. Since summer days are spent with friends and family on the coast, we incorporated seaside tabletop accessories, a warm throw for chilly evenings and durable materials to handle the salt air. Outdura’s performance fabrics are our go-to favorites for families. Their amazing combination of patterns, textures and colors are a dream for designers.”

Naples, Fla.-based designer Lisa Kahn, CEO of Lisa Kahn Designs, opted for “Sanctuary” as the theme for her Outdura vision board. “My goal was to create a tranquil place to snuggle with your dog, to paint, to read a book, or just relax,” Kahn shared. “I opted for the luscious blue, green and white Outdura fabrics as my color palette because they blend well with the colors most easily found in the natural world. They are so perfect to create a welcoming refuge to promote healing, peace, and wellbeing. Another big plus in using Outdura indoor/outdoor fabrics is that they are so cleanable and durable which makes them ideal for indoor use as well.”

“Modern Oasis”, the theme chosen by Jeanne Chung, owner of Cozy Stylish Chic in Pasadena, Calif., utilizes a neutral color palette with a concentration on solid and textured fabrics contrasted with bold pattern.  Chung stated that “The Outdura fabric selections were used to convey a calm, tranquil, zen-like oasis for this outdoor pool area and cabana.  Catering to the sophisticated millennial client, our vision is to create a modern and luxurious outdoor space – an extension of the home, complete with dining area and outdoor kitchen that incorporates modern lines with natural materials, crystal clear water, and lush tropical landscaping often seen in today’s high end hotel pool areas in the tropics. The Outdura fabric selections made this extremely easy to achieve.”

Sattler Outdura is known in the industry for its award-winning superior quality, solution-dyed acrylic woven outdoor fabrics made in the historic Hudson Cotton Mill in Hudson, N.C. Perfect for use outdoors or in, their fabrics have color pigments that penetrate through the fiber, not just on the surface. They are not only UV fade resistant after 1500 hours of testing but also stain, water, mold, and mildew resistant. Cleaning is a breeze with soap and water or a bleach solution for stubborn stains.

Posted May 17, 2021

Source: Sattler AG

Sustainable, Flexible And Adaptive: Freudenberg Will Be Showcasing New, Innovative Materials In The Sports And Outdoor Sector At The Digital Performance Days

WEINHEIM, Germany — May 12, 2021 — Freudenberg Performance Materials Apparel will showcase not one, but two, new solutions in the sports and outdoor sector at the digital Performance Days from May 17 to 21, 2021 being staged online at www.performancedays.com: Freudenberg is now offering customers the Freudenberg Active Range of sustainable, highly elastic and breathable interlinings and tapes for all types of sportswear, and is also expanding its product portfolio with the comfortemp® FLEXX innovative padding, the first adaptive thermal insulation featuring elastic reinforcement elements.

Freudenberg Active Range

With the new Freudenberg Active Range, the company is once again underpinning its sustainability aspirations. Most of the products in this range are made from at least 70 percent recycled polyester that Freudenberg produces in a closed loop system from used PET bottles. The company recycles around seven million of these plastic bottles per day, making it the largest user of post-consumer PET bottles in Europe. In the Freudenberg Active Range, a special technology ensures that highly-elastic outer fabrics retain their flexibility and remain breathable despite being fixed. Thanks to their highly-developed adhesive polymers, selected products in the range are exceptionally suitable even for complicated outer fabrics that are difficult to process. The bonding compound is applied to a carrier material in the form of small dots without using a base material. Moreover, the Freudenberg Active Range also features sewable interlinings that allow a natural yet elastic feel while keeping the garment in the desired shape – the solution for outer fabrics that do not allow fixation or where no fixation of the interlining is desired.

comfortemp® FLEXX: adaptive thermal insulation

Thin, extremely air-permeable and breathable: that is comfortemp® FLEXX from Freudenberg. The first adaptive insulation comprising a warming and breathable padding with elastic reinforcement elements is made from 97 percent recycled polyester and is ideal for use in outdoor sportswear designed for cycling, running and skiing. When the wearer moves, the padding expands, and when movement stops, the padding contracts again. The high-performance thermal insulation even keeps the wearer warm when wet and has an outstanding stretch content of up to 20 percent. Moreover, the innovative processing of the padding using reinforcement threads prevents fiber migration through the outer fabric. comfortemp FLEXX complies with the OEKO-TEX standard and is supplied by the meter, thus reducing production time and processing costs for garment manufacturers.

Posted May 17, 2021

Source: Freudenberg Performance Materials Holding SE & Co. KG

Avgol, Algaeing Join Forces On New Sustainable Algae-Powered Technology

TEL-AVIV, Israel— May 11, 2021 — A new collaboration has been established between Avgol®, producer of spunlaid nonwoven fabrics, and Algaeing™, a textile innovation company that invented and patented algae biobased formulations for colorants and fibers.

The parties will first focus on the use of Algaeing’s unique environmental solution for modifying the aesthetic qualities of materials with Avgol’s ongoing commitment to sustainable polyolefin based spunbond and meltblown fabrics.

Algaeing’s technologies utilize various algae species to produce a wide range of appealing colors, many of which replicate the colors used in nonwoven fabrics today. The benefits of using an algae bio-source go far beyond the removal of chemically synthesized colorants, and include synergistic benefits of vastly reduced water consumption, chemical/fertilizer use, and carbon dioxide emissions.

“We’re very excited to bring our technology into the realm of spunlaid nonwovens,” commented Renana Krebs, CEO of Algaeing. “The opportunities to utilize our technology in Avgol’s sustainable component materials and bring color, as well as the skin wellness attributes of algae-derived health benefits into personal care items, is an incredible opportunity to reduce the human impact around the world on a large scale. We’re thrilled to be partnering with a leading global brand like Avgol and introducing Algaeing’s ‘triple good solution’ (good for the planet, for the industry and our skin) to new and exciting markets such as Hygiene and Medical with a wide range of applications.”

Shachar Rachim, CEO of Avgol, said: “Avgol is building a portfolio of products and materials to offer 100-percent sustainable end-products for hygiene, medical, PPE and industrial applications. Our recent announcement on the collaboration with Polymateria and the Biotransformation Technology for fugitive single use articles fills out one part of the overall catalogue. Creating a link with other companies which have a drive towards the future and round out our offering is critical for supporting our vision. We found that exact motivation in Algaeing.”

The companies have been working together since 2020 and have proven the Algaeing colorant technology in proof of concept and prototyping phases. The parties are now preparing to enter the next stages of the product introduction pipeline.

Application of the integrated color and nonwoven technologies will be concentrating initially on the Hygiene and Medical/Personal Protection Equipment markets. Specifically, body liner materials for Absorbent Hygiene Products (AHP’s) and face mask/face covering components shall be key targets in their respective markets for the first-generation product launch.

The overarching developmental approach takes into consideration both current and future needs for product safety. For Avgol, this means development of a well-rounded set of capabilities that address removal or replacement of substances including phthalates, titanium dioxide and certain synthetic additives.

“The benefits of Algaeing’s technology also fit well with Avgol’s desire for materials that are more readily recyclable and biodegradable,” Rachim continued. “Having an organic colorant that can be removed during the recycling process and has no negative impact when released into the environment if undergoing biodegradation, supports polyolefins as future-proof resins.”

Posted May 17, 2021

Source: Avgol

Schoeller Textil Welcomes Two New Sales Directors For North America

NEWBURYPORT, Mass. — May 11, 2021 — Schoeller Textil AG, the global textile solutions brand dedicated to innovating technical fabrics and smart textile finishing technologies for more than 150 years, announces that Megan Fulton and Jack McPheron have joined its North America team as sales directors, covering the Western U.S. and parts of Canada.

Fulton, based in White Salmon, Washington, will concentrate on customers based in Northern California and the greater Pacific Northwest, as well as parts of Canada. Fulton comes to Schoeller after more than 10 years in the outdoor, equestrian and cycling industries. Most recently at Kerrits Performance Equestrian Apparel as a territory sales manager, Fulton successfully facilitated sales growth both domestically and abroad. Prior to Kerrits, Fulton represented Faraday and Marin Bicycles, Bern helmets and Shebeest apparel. Fluent in French, Megan is an avid cyclist, horseback rider, hiker, skier and lover of adventure in all climates.

Located in Boulder, Colorado, McPheron has more than 10 years in the running and outdoor categories and joins Schoeller from On Running, where he most recently served as key accounts manager. Prior to On, McPheron worked at OOFOS Sandals, Newton Running and Road Runner Sports. McPheron’s regional responsibilities at Schoeller will focus on Southern California, Colorado, Utah and beyond. A multiple Ironman Finisher with a background in engineering, Jack also started and maintained a successful blog, The Motivated Runner, for running enthusiasts.

“As we continue to build on a robust business momentum and focus on providing the best possible service to our customers, we feel extremely lucky to have found both Megan and Jack as easy and integral additions to our team,” said Stephen Kerns, president, Schoeller Textil North America. “They both have already jumped into their roles with impressive enthusiasm, and we look forward to what’s ahead for the Schoeller North America business.”

Posted May 17, 2021

Source: Schoeller Textil AG

ITMA ASIA + CITME 2020 Exhibitor Preview: Stäubli

PFÄFFIKON, Switzerland — May 11, 2021 — At ITMA Asia 2020, Stäubli will present its wide range of machinery equipped with state-of-the-art, high-end technologies and software solutions that offer new and expanded benefits to textile mills. The trade fair will be taking place from June 12-16 at the National Exhibition and Convention Centre (NECC) in Shanghai. Visitors to the Stäubli booth at C21 in Hall 3 will learn how Stäubli solutions can boost weaving or sock-knitting performance and their overall mill efficiency.

The optimal course of a weaving process depends on many various prerequisites resulting as well from upstream processes, including yarn processing and warp preparation. With its SAFIR series of drawing-in systems, Stäubli offers unique advantages, such as the preparation of top-quality warps with perfectly aligned yarns. The secret is AWC (Active Warp Control), Stäubli’s exclusive yarn sorting technology, which handles both single and multiple yarn types. Visitors to the Stäubli booth will experience how the precision and ingenious technology of the SAFIR S40 automatic drawing-in machine leads to more first-quality output and supports on-time delivery.

Frame weaving – new Stäubli developments expand the range of solutions

Thanks to its continual R&D activities, Stäubli delivers machinery that perfectly meets evolving market demands and the associated customer requirements. Stäubli frame-weaving solutions are renowned for reliable high-speed weaving and adaptability to any kind of plain or patterned fabric and any kind of weaving machine. Robustness and high quality have made the broad range of 1600/1700 series of cam motions and the S3000/S3200 series of electronic rotary dobbies well known as extremely reliable workhorses with a very long service life. These machines form a perfect system in combination with dedicated maintenance-free Stäubli transmissions, which are built to the highest quality standards.

Jacquard weaving – Stäubli covers the spectrum

From large-format machines (up to 25,600 hooks) to name selvedge Jacquard machines, weavers can choose from a wide range of Stäubli electronic Jacquard weaving solutions. The LXM Jacquard machine will be presented at ITMA Asia. It is available in two formats (2,688 and 5,376 hooks) and thus meets the requirements of a wide range of applications and assures reliable operation at high weaving speeds. Stäubli’s convincing answer to the growing need to protect premium proprietary fabrics with brand-name selvedges is the N4L name Jacquard machine, which is being shown for the first time in Asia at ITMA. This machine boasts easy handling, high availability, and reduced maintenance needs. It stands for quality brand-name weaving.

Carpet weaving – ALPHA 500 series of Schönherr carpet systems

Area rugs or wall-to-wall carpeting. Low pile, lightweight loops, flat, cut pile, or high density – whatever the next carpet-weaving challenge may be, the ALPHA 500 carpet weaving system adds immense flexibility to any carpet-weaving mill. It weaves the highest-quality applications and enables swift response to rapidly changing market demands.

Sock knitting – D4S toe-closing device increases productivity

Sock manufacturers face tough challenges. They must be able to rapidly adjust to market demands and meet tight delivery schedules. In sock knitting, toe closing is the critical step. It is very time consuming and helps determine the quality. This is where the D4S toe-closing device comes into play. Installed directly on the circular knitting machine, it closes one sock whilst the machine is already knitting the next one. Visitors to the Stäubli booth will see the impressive efficiency of this device in action.

Besides offering many decisive functional advantages, Stäubli machines promise a very long lifespan, especially when original replacement parts are used. Stäubli keeps these in stock for many years after the sale. This is in keeping with the company’s mission: offering advantages and benefits to customers and providing genuine partnership for successful and sustainable business.

Posted May 17, 2021

Source: Stäubli

Nonwovenn Appoints Mark Kirkup As Operations Director

SOMERSET, England — May 14, 2021 — Technical fabric manufacturer Nonwovenn has appointed Mark Kirkup as operations director. Mark will play a leading role in supporting the company’s future growth strategy.

With more than 30 years of industry experience, Kirkup joins Nonwovenn from STADA group, a private equity backed business, where he served as vice president – U.K. Operations from May 2019. Prior to that, he spent five years as general manager, U.K. operations at Fresenius Kabi.

Kirkup has a track record of delivering exceptional results in senior operations roles within the medical device and pharmaceutical arena and has been appointed to drive the future growth of the business from an operations perspective as Nonwovenn looks to invest further in new machinery and new processes, with an aim to double its growth over the next three years.

On his appointment, Kirkup said: “I am delighted to be joining Nonwovenn at this exciting time, to build upon what has been an organically successful business. I’m looking forward to developing and delivering an operations function capable of supporting the company’s exciting growth strategy and seeing our plans come to fruition over the months and years ahead.”

Posted May 17, 2021

Source: Nonwovenn

Restaurants Get Mother’s Day Boost From TRSA Social Media Campaign

ALEXANDRIA, Va. — May 14, 2021 — To generate additional business for tablecloth restaurants on Mother’s Day, Sunday, May 9, a 2-week TRSA social media and remarketing campaign aimed at consumers fulfilled its mission to support these linen service customers. Web analytics showed high viewership of the campaign video and TRSA member linen, uniform and facility services operators reported increased demand from restaurants for the celebration.

“From Alsco Uniforms’ operations perspective, we saw an uptick in restaurant business, especially restaurants that use table linen,” reported Ben Fox, sales and marketing director of this Salt Lake City-based company, the nation’s largest restaurant linen service. Because Mother’s Day weekend is usually the busiest time of year for restaurants, peak demand for hygienically clean reusable textiles such as napkins and tablecloths puts linen service laundry processing and delivery into overdrive.

“Fine dining definitely had a break-through weekend. In talking with our national customers, they were booked solid throughout the day,” he observed.

Alsco personnel in locations across the United States began working with the company’s purchasing team as early as February to ensure proper inventory and encouraged customers to place orders early. COVID-19 was a factor. “We had to be very strategic as markets started reopening and having increased demand on inventory on top of the increased demand for Mother’s Day,” Fox said. “By all signs that extra communication helped us meet the inventory needs of all of our customers for the entire weekend.”

Launched April 28 and run through Mother’s Day, the campaign was a landmark TRSA effort to reach linen, uniform and facility services customers. “This is the most engaging video we’ve run ads for in the industry,” said Jeff Wile, owner, Infinite Laundry, Coral Springs, FL, which has placed internet campaigns for TRSA and industry operators for a decade.

The TRSA video and campaign targeted typical fine-dining customers with remarketing ads on the Google AdWords platform. A female narrator reads the video script, saying, “This Mother’s Day, give mom the gift she really wants…the gift of sitting down for a fine dining experience with delicious food surrounded by loved ones. There is nothing quite like the ambience of the white table linen experience on Mother’s Day. Call and make your reservations today!”

The video ads were shown 39,648 times on Google’s YouTube platform and 44% (17,445) of the users who received the ad watched the 30-second video to its completion. Facebook/Instagram plays hit nearly 6,000 video views with 7,969 ad impressions.

Such high level video engagement testifies to the quality of the video content and the custom audience used to target the ads. “Most other YouTube campaigns are in the 15% to 35% range depending on length, content, audience and other factors,” Wile added.  TRSA members’ dedication to sharing the content on their own social media channels also contributed to the campaign’s success.

Mother’s Day and the day before are the two busiest restaurant spending days of the year, according to Womply, a software and data firm that works with credit card processors to collect data for 4 million small businesses across the United States. The day before produces a restaurant industry revenue bump greater than the day itself: typically 62% more (compared with 60%), making it the biggest day of the year overall. But the 60% increase on Mother’s Day, making it the No. 2 day of the year, is “a particularly impressive feat,” Womply says, as 17% fewer restaurants are open for business that day.

Another signal of a strong Mother’s Day: linen services are swamped with restaurants’ last-minute requests for inventory or special items. “No matter how much you encourage customers to order extra, sometimes even they get surprised with last minute bookings. Our operations teams were on standby all weekend to ensure specials could be handled in a timely manner,” Fox said.

Posted May 17, 2021

Source: TRSA

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