MUMBAI, India — August 1, 2014 — The re-established Saurer Group with 160 years of excellence in production of various textile machines has passion for Customers. Innovation and quality are deeply in-rooted with its vision, mission and values. Passion for the customer means the group is constantly putting the customer first. The inauguration of the service center is to enhance customer support in the Chandigarh region.
The new premises include Sales, After Sales and a state-of-the-art Service center. The official inauguration took place on August 1, 2014. Daniel Lippuner, CEO of the Saurer Group, officially inaugurated the premises together with the local sales and service team. This goes to emphasize the customer first attitude throughout the whole group.
While addressing the opening ceremony, Lippuner expressed the managements passion for innovation, customers, and quality and explained that the regional presence of strong work force and a state-of-the-art facility are important steps to ensure the group to achieve it’s primary goal of customer satisfaction.
Angelo Bonacci, Regional Sales Director of Schlafhorst, said that, considering the strategic decision taken during 2006 to open up the offices in the region and the ever growing customer base, today Saurer is expanding the facility to ensure an even increased level of customer service. Bonacci expressed his confidence in achieving the goals. The new facility at Mohali, will allow the group to be even closer to the customers.
Ashok Juneja (Head of Sales & Service, Schlafhorst in India) wished the team led by U. D. Kothari, (Head of Customer Support, Schlafhorst in India), Mr. Mohanan (Sr. Manager Service, Schlafhorst in India), Amit Sethi (Sr. Manager Sales, Schlafhorst in India) and Mr. Suresh, (Area Sales Manager, Saurer Components brands Texparts and Accotex in India) and the whole sales and service team a great success.
Posted August 19, 2014
Source: Saurer Group