Fiberbuys Com Offers New Feature

FIBERBUYS.COM OFFERS NEW announced it now offers a supplier contact feature for all products facilitating quicker, easier communication between buyers and sellers via e-mail. The feature allows buyers that have a question about a specific product to contact suppliers directly, eliminating time spent making subsequent phone calls and faxes. A clearinghouse for surplus fiber, recently partnered with Martin Color-Fi and Wellman, presenting the need to streamline communication between buyers and sellers. To utilize the supplier contact feature, customers simply log on to the Web site, click on the envelope-shaped icon adjacent to the specific product and type their question or concern in the text space provided. An e-mail is sent directly to the supplier of the designated product, enabling customers to inquire about quantity, product features and even the price of a particular product.”FiberBuys new supplier contact feature allows us to better serve our customers,” stated Patricia Liskoff, director of operations for “By enhancing our communication capabilities, we are able to facilitate quicker, more complete service with a level of personal attention that often times is a challenge with online transactions. The supplier contact feature gives us the ability to find out what our buyers really want and to get it to them in the most efficient, effective manner.”November 2001