Foam Products Corporation: Silence Is Golden
Flexibility in manufacturing and mindset has enabled FPC to develop products as markets shift and demands change.
Jim Borneman, Editor In Chief
Ken Garner, vice president and general manager, said the company was started in 1978 by entrepreneurs James Shook, Jerry Arnold and Jerry Kassel as a manufacturer of latex foams on fabric for the footwear industry. FPC began as the sole source of insole material for Dr. Scholl’s® and developed additional sales of product to other footwear companies.
“In the early ‘80s, Dr. Scholl’s built its own foam plant in Georgia and began supplying most of its needs,” said Garner. “FPC was established with domestic footwear companies and enjoyed strong sales. However, [after losing the Scholl‘s account] a new division was started, producing hot-melt-coated fine papers for carpet and mattress labels. This business was well-suited to our proximity to the carpet industry, and it has grown steadily over the years.
“In the late ‘80s,” Garner continued, ”the demise of the US footwear industry was in full force. Manufacturers were leaving in droves for Asia, especially China. By the early ‘90s, it was obvious that companies like FPC would have to shift emphasis in order to survive. Manufacturing facilities were added to allow the production of frothed polyurethane foams. Although the target markets were still hazy at the time, they soon became clear. A small trade show in the mid-’90s brought to our attention a new product. European producers of laminate flooring were making their debut in the United States. Believing that there was an opportunity for a better acoustical underlayment than they were offering, we went to work on it as a polyurethane project.”
The result of that work was The Silencer™. “It is still our flagship product and the most popular wood underlayment brand in North America,” Garner said.
Like most aspects of manufacturing, looking for and responding to a changing marketplace is essential.
“We continue to look at opportunities to grow with shifting market demands,” Garner said. “ Where it is possible, we stay with our core competency — foaming and narrow web coating. Beyond underlayments, we see plenty of opportunity. It was very rewarding to be the first entry into a booming market, and we would like to go there again.”
When asked about the challenges in the marketplace, Garner responded: “It is not imports. We need to generate the right ideas for growth and work immediately to become better and more efficient than potential competitors. Sometimes that means filtering out products where we can’t be a leader. We have been flexible enough to make dramatic changes in order to accommodate significant new business. We do it quickly. We have people who are bright and well trained and have great attitudes. This gives us the confidence to take on difficult projects.”
“Recently, we have modified one of our coaters significantly in order to perform some unique coatings on difficult-to-handle fabrics,” Garner said. “We have partnered with companies that we believe are going to be very successful in producing barrier fabrics. We needed to upgrade our web-handling capability. A lot of our machinery had not changed significantly since the ‘80s.”
“From a quality perspective, it is an enormous undertaking to define the processing parameters required to meet the customer’s product specifications. We find it recurrent that finished product specifications need to be redefined, or tweaked, in order to satisfy downstream processing or product testing. The learning curve is often precipitous, but far more beneficial than the imprecise approach of transferring data from a lab environment to a production environment.”
“Our showroom is one of our most powerful selling tools,” Hooper said. “Tandematic equipment is in demand wherever fabric is made. Most of our business is overseas, and while technology unavailable 10 years ago — e-mailed digital photos, CAD [computer-aided design] and pdf drawings — allow us to work with a customer halfway across the globe on an ‘almost-like-being-there’ basis, the experience of doing business with a company down the road was pleasant and refreshing.
“Foam Products started out with several models of Tandematic decurlers, added a fabric guiding machine, and then our tenter rail guidance system. Virtually all important Tandematic products can now be found on the FPC floor except our selvage trim system, in which they have expressed interest for the future,” Hooper added.
Keith McCollum, sales/service manager, Tandematic, was in charge of the showroom demonstrations for Garner and Muse when they visited the plant, and also handled the installation of Tandematic equipment at FPC. McCollum said he knew early on that FPC would be a good match with Tandematic, and he quickly grew to appreciate the competence of their personnel during the installations.
“Foam Products came to us for help in upgrading their line in order to be able to process difficult types of fabric easily and efficiently, and we were all pleased with the results,” said McCollum. “As a last step in the current project, we have equipped our fabric guiding machine with sensors that will allow the system to automatically ‘see’ an unusual open-weave fabric. At this point, everything FPC makes is handled successfully with Tandematic equipment.”
And the work and search for new opportunities continues.